Leadership Videos | Culture of Excellence

The Feedback Vacuum

Written by Lee Crockett | Jul 13, 2025 3:15:00 PM
Key Takeaways
  • Without real feedback, leaders can’t grow. Silence isn’t safety; it’s erosion of clarity.

  • Many leaders operate in a feedback vacuum. No criticism, no reflection, just quiet drift and growing doubt.

  • Silence feels polite, but it isn’t support. Without mirrors, leaders lose perspective and self-awareness.

  • Feedback often arrives too late. In crisis, complaint, or review, turning growth into threat instead of improvement.

  • Without feedback, leadership becomes guesswork. Leaders overthink, hold back, and lead with a foggy internal compass.

  • Leaders need mirrors, not more praise. Clarity must be built intentionally through routines and trusted relationships.

  • Reflective Growth strengthens clarity. Structured reflection helps leaders evolve, not just execute.

  • Authentic Relationships make feedback possible. Truth flows where trust exists, not where people fear the consequences.

Transcript

If you’re not getting real feedback, you’re not growing. And if you’re leading without mirrors, it’s only a matter of time before the guesswork catches up to you.

“Feedback isn’t a bonus. It’s a condition for growth.”

Problem Framing – Silence Isn’t Support. It’s Erosion.

Here’s something most school leaders feel … but almost none will admit out loud: They’re not getting the feedback they need.

It’s not that anyone’s criticising them. It’s that no one’s saying anything at all. No recalibration. No reflection. No mirror. Just a quiet drift that starts to feel like a kind of safety blanket—until it doesn’t.

I still remember what one principal said to me: “No one’s raised any issues with me for years … but I’m not sure if that’s because I’m doing well—or just being ignored.”

That’s the feedback vacuum.

It’s not toxic. It’s not dramatic. It’s not even obvious. It’s just silent. And that silence creates doubt. Not because you’ve failed—but because you no longer know if you’re still on track.

And the higher you rise? The fewer mirrors you have.

“When there’s no mirror, your leadership starts to blur.”

1. Silence Isn’t Support

Silence can feel polite. Respectful. Even reassuring. But it’s not support.

Support is someone helping you see yourself clearly—especially when you’re too deep in the work to get perspective.

What most leaders get instead? Thanks. Surface-level affirmations. Safe, professional politeness.

But when that’s all you hear, you stop asking for more—not because you don’t want it, but because no one’s offering it. And slowly, that absence starts to feel like doubt.

“You start wondering… Am I leading well—or just managing not to break anything?”

2. When Feedback Finally Arrives, It’s Fallout

Here’s the real kicker: When feedback does show up, it often comes too late—after something’s gone wrong.

A complaint. A crisis. A review. And now the conversation isn’t about improvement. It’s about accountability.

It’s tense. Defensive. It doesn’t feel like a learning opportunity. It feels like a warning.

“When feedback only shows up in crisis, it stops being growth—and starts being threat.”

And from that point on, you start avoiding it. Not because you’re fragile. Because the system has taught you that feedback means something’s broken.

3. Without Feedback, Growth Becomes Guesswork

So what do you do? You guess. You overthink. You hold back ideas—not because they’re bad, but because you don’t know how they’ll land. You start editing yourself. Censoring your instincts.

You’re still doing the job … but the internal compass is foggy.

“You haven’t failed. You’re just leading in a vacuum.” And vacuums are quiet. But they’re not safe. They’re empty.

Challenge / Mindset Shift – Build Your Mirrors

So here’s the shift I want to offer: “You don’t need more praise. You need more mirrors.”

Feedback isn’t about being right or wrong. It’s about being clear. And if the system isn’t giving you clarity—build it. Create it.

Maybe it’s a peer you check in with each term. Maybe it’s a monthly self-reflection. Maybe it’s just asking your team three honest questions after a big initiative. Whatever the mechanism—don’t wait for clarity to show up.

“Clarity doesn’t arrive. It’s created.”

Solutions Aligned to the Dimensions of Professional Wellness

This shift draws directly on two of the Professional Wellness Dimensions:

Reflective Growth

This isn’t just about external feedback. It’s about creating a habit of feedback for yourself. It means developing a rhythm of reflection—not just asking, “What did I do?”, but “How am I evolving?”

Too many leaders get stuck in doing the job and forget to grow inside it. That’s why this dimension exists—to build structured reflection into your leadership.

And if you’re unsure where to start? The Professional Wellness Snapshot gives you a clean, private read on exactly where you stand.

Authentic Relationships

Feedback only lands when trust exists. If you’re not getting meaningful input, ask yourself: “Have I made it safe for people to tell me the truth?”

This isn’t about being performatively vulnerable. It’s about building the kind of relationships that don’t require a crisis before someone speaks up.

“Feedback is relational. If you want truth, you have to make space for it.”